Staff satisfaction strengthens your practice
Employees are volunteers and can choose to leave when they see fit
Howard Larkin
Published: Thursday, January 19, 2017
Beware of morale-sapping management practicesA rough indicator of your success in keeping employees engaged and satisfied is your employee retention rate. If you start with 20 and after three months, 16 are left, your retention rate is 80% – good but not great. “Anything below 70% and you’ve probably got a real problem, especially if they are leaving after six months or a year,” Morrill said. While employees who are no longer challenged or have checked out without leaving should be identified and addressed, it’s important to do your part as a manager to avoid driving off good workers, Morrill said. “All employees are volunteers and they can choose to leave when they see fit. Respecting that and respecting that they contribute to the growth and success of your practice is part of creating job satisfaction.” Kris Morrill: kmorrill@medeuronet.com
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